Yes. Caddayn Biller offers essential CRM features that help you manage customer information, track interactions, and improve long-term customer engagement.
How to Create Customer Profiles
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Go to the Customers Section
Open the Customers module from the main menu. -
Click “Add New Customer”
Click Add New Customer, this opens the customer creation form. -
Enter Customer Details
Add contact information, preferences, and any relevant notes. -
Save the Profile
After filling in the details, click Submit. The customer will now be added to your database.
Best Practices for Customer Data Management
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Update details regularly to keep customer information accurate.
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Track purchase patterns to understand buying behavior.
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Maintain communication history for better follow-ups and service.
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Use customer insights to plan targeted promotions and marketing campaigns.
Does the Caddayn Biller Supports Reward system for customers?
Yes, absolutely. Caddayn Biller supports a customer reward and discount system that helps you offer incentives and improve customer satisfaction at the point of sale.
How the Customer Reward/Discount System Works
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Open the POS Section
Navigate to Main Menu → Sales Module → Point of Sale (POS). -
Add Items to the Bill
Add all required items to the checkout screen. -
Apply Customer Rewards or Discounts
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At the bottom center of the POS window, you will find the Discount option.
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Choose to apply the discount as either:
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A fixed amount, or
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A percentage (%) of the total purchase value.
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Complete the Checkout
The discount will be applied instantly to the total bill.
This feature enables you to reward loyal customers directly during checkout in a simple and flexible way.
